1. Who we are
This website is operated by Zendip Limited, a Bangladesh private limited company. Contact: support@zendip.org.
2. Information we collect
Depending on the service, we may collect account details, contact information, business information, order and payment records, service onboarding information, documents you choose to upload, support messages, technical logs and cookie-related information.
3. Sensitive documents
Identity and business documents submitted for a service are treated as private client information. We do not publish those documents or personal registry details on public pages. Access to Client Portal records is restricted through authenticated accounts and email verification.
4. How we use information
- Provide requested services and customer support.
- Prepare filings, applications, business documents or technical work.
- Create invoices, process payments and maintain transaction records.
- Verify account access and protect against abuse or fraud.
- Meet applicable legal, accounting, tax and regulatory obligations.
- Improve website reliability and service operations.
5. Service providers
Information may be shared only as reasonably necessary with payment processors, hosting/email providers, government filing systems, banks, marketplaces, registered agents, accountants, tax professionals, legal or compliance professionals, logistics/sourcing partners, or other providers involved in a service you request. Their own privacy terms may also apply.
6. International processing
Because Zendip supports international business services, information may need to be processed or submitted in another country when required by the selected service. We limit this to what is reasonably necessary for the service.
7. Retention
We retain records for as long as reasonably needed to provide the service, maintain business and accounting records, handle disputes, comply with legal obligations and protect legitimate business interests. Retention periods vary by record type and jurisdiction.
8. Security
We use access controls, verified client accounts, private document handling and secure payment-provider workflows. No internet system can be guaranteed completely secure, so clients should also protect their passwords and devices.
9. Your choices
You may request access, correction or deletion of certain account information where applicable, subject to legal and record-retention requirements. Contact support for a privacy request.
10. Cookies
Essential cookies may be used for login, security, checkout, preferences and website functionality. See the Cookie Policy for more information.
11. Updates
We may update this policy when services, technology or legal requirements change. The current version published on this page applies from its displayed update date.