KYC / AML Policy

Purpose

This KYC/AML Policy describes how Zendip LLC identifies clients, verifies their identity, assesses risk, and meets its anti-money-laundering responsibilities. It applies to all clients of Zendip LLC across all services.

Why KYC Matters

KYC ("Know Your Customer") is a foundational compliance practice across global financial services, payment processing, and corporate services. By performing KYC, we protect ourselves and our clients from involvement in financial crime, sanctions violations, and reputational harm. KYC also strengthens our clients' standing with banks, payment processors, and platforms.

Standard KYC Requirements

For individual clients, we typically require:

• Government-issued photo identification (passport, national ID card, or driving licence).
• Proof of address dated within the last three months (utility bill, bank statement, or government correspondence).
• Photograph of the client holding the photo identification (selfie verification).
• Confirmation of contact information (phone, email).

For corporate clients, we additionally require:

• Certificate of incorporation or registration.
• Memorandum and articles of association (or equivalent).
• Register of directors and shareholders.
• Beneficial ownership confirmation for any owner holding twenty-five percent or more.
• KYC on each director and beneficial owner.

Enhanced Due Diligence

Enhanced due diligence applies in higher-risk situations, including:

• Politically exposed persons (PEPs) and their close associates.
• Clients in higher-risk jurisdictions per international AML standards.
• Engagements involving significant cross-border financial flows.
• Engagements involving complex ownership structures.

In such cases, we may require additional documentation including source-of-funds evidence, business activity verification, and references.

Sanctions Screening

We screen all clients and (where relevant) counterparties against major international sanctions lists, including UN, EU, and US OFAC lists. Screening is repeated periodically for active client relationships.

Ongoing Monitoring

Active client relationships are subject to ongoing monitoring. Material changes in the engagement, client business, or available information may trigger re-verification of KYC information.

Suspicious Activity

Suspicious activity is escalated to senior leadership and, where required by law, reported to the relevant authorities. We may decline, suspend, or terminate engagements where suspicious activity is identified.

Client Cooperation

Clients are required to cooperate fully with KYC requests and to update us promptly if their information changes. We cannot begin work on an engagement until KYC is satisfactorily completed.

Records & Retention

KYC records are retained securely for a minimum of seven years after the end of the client relationship, in accordance with international AML standards and applicable law. See our Privacy Policy for more on data handling.

No Tipping-Off

Where we are required by law to report suspicious activity, we may be prohibited from disclosing this to the client. We comply with applicable tipping-off restrictions.

Contact

KYC and AML questions: support@zendip.org.